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wifi issues
1 TopicNighthawk X6 R8000 Wifi Issue
Hello, I am having issues with my Nighthawk X6 R8000. My cable modem is a Arris Surfboard SB6183. The problem I am having is Wifi devices will stop working. This occurs for 30 seconds to a few minutes. The Wifi will show connected, but the device will report no Internet during this time. During this time, the ethernet connected devices are not affected. The problem occurs on several wifi devices, not just one. This includes android phones and a Microsoft Surface Pro 4. The router was updated to the latest firmware to rule that out. When this occurs on the surface, the wifi icon has a yellow icon on top of it. When this was occuring, I was still able to ping the router from the surface, though Internet access did not work. Does anyone have any idea what is causing this (software or hardware problem) and how to fix it? Thanks, KevinSolved19KViews0likes11Comments