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Netgear C3700 on COMCAST - Please don't buy it !!
PROBLEM SOLVED ! As you may have seen ive been having alot of issues with this device. The solution is DONT BUY this device if you are with COMCAST !. Here is why: 1. Slow speeds on wifi were due to an out dated firware version on the device according to NETGEAR (Tier 3 agent at the HQ in California) 2. After a FCC complaint that I filed; someone from Corp office at COMCAST called me. HE checked with his senior engineers and said that COMCAST does not have the latest firmware for the netgear device. He accepted that the firmware is completely handled (updated) by COMCAST and not NETGEAR (for the first time) 3. So basically dont use this device on COMCAST and if you want to but your own device in the future please check the compatible device which have been tested and passed with a 3 star rating at COMCAST website. link : http://mydeviceinfo.comcast.net Make: Netgear Model: C3700-100NAS (Retail) Retail: Yes Device Type: Gateway DOCSIS Version: 3.0 End of Life? No Certification: certification should have 3 stars according to COMCAST for that device to have the latest firmware on it ! If you look carefully on this list Netgear device is not properly tested at COMCAST and they will not be doing anything in the near future. However Motorola / ARRIS devices are fuly supported by COMCAST (becasuse they own 10-15% of ARRIS :D ) Sadly ARRIS devices arent the best and their wifi signal strength is absurb compared to some other providers. --------- I bought a Airport express router for $85 on amazon and this has fixed all my wifi issues. (thank you Apple) Basically im using a $150 device as just a dumb modem :( Only if I knew about this corporate mumbo jumbo earlier. God Bless America !