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Forum Discussion
Nighthawk x6R8000 Internet Port Dead?
Netgear Nighthawk Support
Hello all,
New to the group but have been doing a lot of reading. Thanks to all supporting!
My XR8 router just died after 2+ years of service. Wondering if it is toast or May be software glitch or a workaround I can perform.
Using a small ISP in rural Ontario Canada, 25MB/4
Arris TM822A Modem
Combo of downstream extenders to reach an out building all from NG:
X6AC2200 extender feeds
Powerline 1200PLPS ->
Powerline 1200PLPS ->
X4AC2200 -> Garage LAN
Seems like overkill, but only way I could get signal to the Powerline and link to Garage due to separate breaker panels.
Everything was working, though underpowered, until ~2weeks ago when devices started having issues connecting to 2.4GhZ channel. Would drop out, ask for password, deem correct passwords invalid and require a device or modem power cycle.
Then, WAN access totally dropped out. Doesn’t register an Ethernet cable being attached, in statistics, there is no uptime, UL, DL, etc and ‘Internet’ light on router is OFF
Using dynamic IP with router acting as DHCP provider.
Internet Port Info as follows in Advanced Web interface:
MAC: 3C:37:86:B4:26:26
IP: 0.0.0.0
Connection: DHCP
IP Subnet: 0.0.0.0
Domain Name Server: 0.0.0.0
I’ve done full resets, changed (spoofed)MAC Address to one from old router which can get WAN/modem access.
In Advanced Internet Setup:
Do not require login to ISP
Get Dynamic IP from ISP - doesn’t retrieve? IP, Subnet, Gateway are all 0000s
DNS - Auto from ISP (again 000’s)
Router MAC - Default
I’ve tried to turn off all advanced options- QoS, Security, Guest etc
Might be TMI, or missing something crucial… if you have any insights, suggestions, or magical incantations, I’m willing to try anything.
If it is time to lay it to rest, any suggestions for replacement? With low speeds, large coverage area, I’ve been looking at:
Orbi Dual band RBK12/13 3pc
Eero 6 AX1800 3pc
Thanks in advance for your thoughts and making all the way to the end of this! I will check back for answers and to reply to any ? That may be pertinent.
Cheers
Hello all,
New to the group but have been doing a lot of reading. Thanks to all supporting!
My XR8 router just died after 2+ years of service. Wondering if it is toast or May be software glitch or a workaround I can perform.
Using a small ISP in rural Ontario Canada, 25MB/4
Arris TM822A Modem
Combo of downstream extenders to reach an out building all from NG:
X6AC2200 extender feeds
Powerline 1200PLPS ->
Powerline 1200PLPS ->
X4AC2200 -> Garage LAN
Seems like overkill, but only way I could get signal to the Powerline and link to Garage due to separate breaker panels.
Everything was working, though underpowered, until ~2weeks ago when devices started having issues connecting to 2.4GhZ channel. Would drop out, ask for password, deem correct passwords invalid and require a device or modem power cycle.
Then, WAN access totally dropped out. Doesn’t register an Ethernet cable being attached, in statistics, there is no uptime, UL, DL, etc and ‘Internet’ light on router is OFF
Using dynamic IP with router acting as DHCP provider.
Internet Port Info as follows in Advanced Web interface:
MAC: 3C:37:86:B4:26:26
IP: 0.0.0.0
Connection: DHCP
IP Subnet: 0.0.0.0
Domain Name Server: 0.0.0.0
I’ve done full resets, changed (spoofed)MAC Address to one from old router which can get WAN/modem access.
In Advanced Internet Setup:
Do not require login to ISP
Get Dynamic IP from ISP - doesn’t retrieve? IP, Subnet, Gateway are all 0000s
DNS - Auto from ISP (again 000’s)
Router MAC - Default
I’ve tried to turn off all advanced options- QoS, Security, Guest etc
Might be TMI, or missing something crucial… if you have any insights, suggestions, or magical incantations, I’m willing to try anything.
If it is time to lay it to rest, any suggestions for replacement? With low speeds, large coverage area, I’ve been looking at:
Orbi Dual band RBK12/13 3pc
Eero 6 AX1800 3pc
Thanks in advance for your thoughts and making all the way to the end of this! I will check back for answers and to reply to any ? That may be pertinent.
Cheers
9 Replies
Power OFF the ISP modem and router. Disconnect the router from the ISP modem and connect 1 wired PC to the modem and power ON the modem. Do you get internet services thru the modem to the PC?
What Firmware version is currently loaded?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.What is the size of your home? Sq Ft?
- Thanks Furry.
The modem is live and has internet from ISP. I can access internet direct through modem and I have tried a dozen CAT5 cables and made new T-568A, T568B and a crossover cable using CAT5 and RJ45 connectors.
Router is running V1.0.4.84_10.1.84
I picked up an Orbi 1.2GB router and satellite beacon just to get live again and it functions with no issues.
Just using router ATM. Keeping receipt for possible return if I can get R8000 live or there is a better solution.
House is ~3500sqFt,
Garage, wood, brick, concrete and vinyl siding is 250’ away and we try to feed signal to the lake -75’ directly opposite garage.Ok. I presume the R8000 has a bad port. Probably a hardware fail.
