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Forum Discussion
Nighthawk X6S Internet Issues
The internet light on my router is flickering white. I’ve seen that a blinking white light indicates that data is being transmitted or received, but this seems to be more a very fast flicker and does look standard.
My modem is running fine but my internal is currently down. I’ve tried restarting my router then both my router and modem, but no luck. I’ve switched Ethernet cables and the issue continues.
Does anyone have experience with this? Thanks in advance.
2 Replies
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-router
https://kb.netgear.com/25722/How-do-I-reserve-an-IP-address-on-my-NETGEAR-router
I would power OFF the ISP modem for 1 minute. Factory reset the router and power it off. Power ON the ISP modem and let it sync. Then power ON the router and walk thru the setup wizard again using a wired PC and a web browser.
Press the back reset button for 15 seconds then release.
https://kb.netgear.com/9665/How-do-I-perform-a-factory-reset-on-my-NETGEAR-routerhttps://kb.netgear.com/24233/How-do-I-erase-the-configuration-settings-on-my-Nighthawk-router
Which router do you own. Nighthawk X6S is more a marketing thing for its wifi technology than a model number – look at the label on it for that. Something like R8000P.
upnyakhir wrote:
The internet light on my router is flickering white. I’ve seen that a blinking white light indicates that data is being transmitted or received, but this seems to be more a very fast flicker and does look standard.
Very fast is what I'd expect. Sometimes so fast that it doesn't even seem to flicker.
My modem is running fine but my internal is currently down. I’ve tried restarting my router then both my router and modem, but no luck. I’ve switched Ethernet cables and the issue continues.What is that modem?
I assume that you mean Internet is down rather than your internal network. Is that wired connections? Wifi? Everything?
What happens when you try to connect things? Any error messages?
I’ve tried restarting my router then both my router and modem, but no luck.Did you do all that in the right order?
It may help to reboot the whole network in the right order.- Turn off and unplug modem.
- Turn off router and computers.
- Plug in and turn on modem. Wait 2 minutes for it to connect.
- Turn on the router and wait 2 minutes for it to connect.
- Turn on computers and rest of network.
