NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Nighthawk X8 R8500 Genie support?
Greetings. I Already find the solution (if it can be call as so) of this subject right here. Very informative awnser towards this shared problem. My only question would be, when this type of rout...
OMG GUYS! FINALLY DID IT!!!!!!
My netgear wifi was giving me issue and not connecting to the 5ghz. And I had to restart my pc and or disabling the connection so it could connect withouht issue.
I did the hardcore reset. (as one of you guys mention)
This was my step.
1. Turn off everything and disconnect everything entirely, and connected again with the cables.
2. Turn the Arris modem and reset it.
3.Turn off the Netgear and reset.
4. Turn the Netgear and reset it again.
5. Connect the yellow cable to the main modem
6. Wiat for everything to boot up and issue solve
Guys thank you SO much for all the help, even though it did took me a lot to figuer it out and or understand this issue. Thanks for the advices and the ideas, they help me also to understand a bit.
I din't have to do nothing inside the Arris gateway. Now I can acess the gateway of my netgear. And din't think with logic, I just wne bananas and disconnect and did the hardcore reset. Now I will go and watch a guide to set up everything on my netgear from the gateway.
P.s. Finally! honestly thanks, thanks. I'm happy.
Sorry maybe I was not clear about the modem. I was wondering if it is only modem or this modem also includes it's own router; I mean modem/router combination unit. Or you have only one router that is R8500? Did you set it up yourself? I would like you to run ipconfig /all again notice what is IPV4 address. It should start with 198.162 and two more digits.
Is okay no worries.
I just arrive home, let me do that. I have my Arris mode TG1672, connected whith my router R8500.
Ipconfig: This is what appears...
IPv4 Adress................... 192.168.0.14
That is what it said's
IPv4 address, Isn't that 192.168.1.4? Typo? You said you have DSL modem and that Arris is cable modem with -N mode dual band router plus phone port.
Yes it is.
- DOCSIS 3.0 Dual Band Concurrent Wireless Telephony Gateway with MoCA
- 16x4 Channel Bonding
- 3x3:3@2.4 GHz and 3x3:3@5GHz MIMO with Beamforming for enhanced coverage and performance
- Full Spectrum Capture Recievers
- MoCA 1.1 for Home Video And Data distribution over Coax
Sounds like your modem is a modem and a router in one.
What's the Default Gateway address?
Can you ping it? Is it giving you good responses?
