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Forum Discussion
Danni-Boi
Jun 27, 2016Aspirant
Nighthawk X8 R8500 Genie support?
Greetings. I Already find the solution (if it can be call as so) of this subject right here. Very informative awnser towards this shared problem. My only question would be, when this type of rout...
- Aug 02, 2016
OMG GUYS! FINALLY DID IT!!!!!!
My netgear wifi was giving me issue and not connecting to the 5ghz. And I had to restart my pc and or disabling the connection so it could connect withouht issue.
I did the hardcore reset. (as one of you guys mention)
This was my step.
1. Turn off everything and disconnect everything entirely, and connected again with the cables.
2. Turn the Arris modem and reset it.
3.Turn off the Netgear and reset.
4. Turn the Netgear and reset it again.
5. Connect the yellow cable to the main modem
6. Wiat for everything to boot up and issue solve
Guys thank you SO much for all the help, even though it did took me a lot to figuer it out and or understand this issue. Thanks for the advices and the ideas, they help me also to understand a bit.
I din't have to do nothing inside the Arris gateway. Now I can acess the gateway of my netgear. And din't think with logic, I just wne bananas and disconnect and did the hardcore reset. Now I will go and watch a guide to set up everything on my netgear from the gateway.
P.s. Finally! honestly thanks, thanks. I'm happy.
ElaineM
Jul 08, 2016NETGEAR Employee Retired
Sounds like your modem is a modem and a router in one.
What's the Default Gateway address?
Can you ping it? Is it giving you good responses?
Danni-Boi
Jul 09, 2016Aspirant
Yes.
It gives me the 192.168.0.1
With that IP adress I can access the gateway of that modem Aris. But I try to do what VE6CGX told me to do, and I still din't got the work around the problem with the IP of my neatgear. Could it be (and this is me brain stoming) that the only way to "access" my features from my modem and netgear are acessing from the IP 192.168.0.1 of my modem/router?
I still want to find the correct solution so I can use and open the gateway of my netgear.
- TheEtherJul 09, 2016Guru
If 192.168.0.1 is the address of your modem/router and 192.168.0.14 is the address of your computer, then you are not connected to your router. Your router should be connected between your modem/router and your devices.
Should be like this:
modem/router=====R8500=====devices
How did you connect your R8500 to your network?