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wernd's avatar
wernd
Tutor
Apr 06, 2020
Solved

No Internet connection after factory reset

I had been having issues with my internet connection and wasn't sure if it was my router or ISP mode. My ISP replaced my router. in the meantime i reset my Nighthawk to Factory. Now when i plug the WAN from my modem to the Nighthawk, there is a red light for the WAN/Internet. I have done the reboots, etc. Nothing but a red light on the Nighthawk. Called the ISP and everything is working perfectly. Help and advice

 

Dennis

  • the windstream T3200 has an integrated router. try switching the netgear to AP mode. (access point). That why you only have device acting as router on your network. 

5 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    What isp modem are you using?

    firmware on the nighthawk?

    • wernd's avatar
      wernd
      Tutor

      Windstream T3200

      Nighthawk X6S.  Firmware was updated by me about 3 weeks ago. I can't get on the GUI to see it right now. 

    • wernd's avatar
      wernd
      Tutor

      Here is the firmware i have installed  V1.4.1.50_1.3.10.. I also attached a photo of the internet connection. Maybe i need to learn how to "Bridge"? Port Forward?  

       

       

      • plemans's avatar
        plemans
        Guru - Experienced User

        the windstream T3200 has an integrated router. try switching the netgear to AP mode. (access point). That why you only have device acting as router on your network.