No Internet connection on Guest Network R9000 unless you check (enable) the "Allow the guests to see each other and access my local network"No issues with standard (Secured) Wi-Fi

scarneol wrote:No Internet connection on Guest Network R9000 unless you check (enable) the "Allow the guests to see each other and access my local network"No issues with standard (Secured) Wi-FiDo you have any security options enabled on your Guest network or is it open?

What Firmware version is currently loaded?What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? I have mine online and just checked with both GN Radios enabled using WPA2 and AES, my iphone got internet with out having to enable "Allow guests to see and access Local Network". FW i'm using is https://community.netgear.com/t5/Nighthawk-Wi-Fi-5-AC-Routers/New-R9000-Firmware-Version-1-0-5-42-Released/td-p/2245574/jump-to/first-unread-message scarneol wrote: No Internet connection on Guest Network R9000 unless you check (enable) the "Allow the guests to see each other and access my local network"No issues with standard (Secured) Wi-Fi

I have upgraded the firmware on the R9000 router to the latest version (1.0.5.42), have rebooted the router several times, powered off and back on, and devices/computers still have no internet access. All the devices and computers connect to the Guest Network just fine, but they have no internet access. The smartphones show no internet available, and computers show the same thing. The Secured Wi-Fi network works fine, and the Guest Network works if I check the box "Allow guests to see each other and access my local network" which defeats the purpose of protecting your local network. I do not use the router for DHCP, and DNS is configured properly with the ISP's DNS Servers. My Orbi router does not have this issue but the NightHawk R9000 does.

Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.

Thanks for the reply Furrye38.First off, if DHCP needs to be turned on, then the Guest Network should have its own DHCP Service Pool as an option since the Guest Network should be completely isolated from the local network. Please show me in the documentation where is says DHCP must be enabled on the Router for the Guest Network to work properly when the "Allow guests to see each other and access my local network" is disabled? I am using a Windows Server to provide DHCP and Dynamic DNS for my network which is also providing Active Directory Domain Services so I do not want the Router to perform any of those services. Perhaps that is why is works when I allow access to the local network since the guest computers would then get DHCP and other DHCP options from the Server that is hosting that service.

No Internet connection on Guest Network (R9000)

12 Replies

Kitsap
Master
Dec 19, 2022
scarneol wrote:
No Internet connection on Guest Network R9000 unless you check (enable) the "Allow the guests to see each other and access my local network"
No issues with standard (Secured) Wi-Fi
Do you have any security options enabled on your Guest network or is it open?
FURRYe38
Guru - Experienced User
Dec 19, 2022
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

I have mine online and just checked with both GN Radios enabled using WPA2 and AES, my iphone got internet with out having to enable "Allow guests to see and access Local Network".

FW i'm using is https://community.netgear.com/t5/Nighthawk-Wi-Fi-5-AC-Routers/New-R9000-Firmware-Version-1-0-5-42-Released/td-p/2245574/jump-to/first-unread-message

scarneol wrote:

No Internet connection on Guest Network R9000 unless you check (enable) the "Allow the guests to see each other and access my local network"
No issues with standard (Secured) Wi-Fi
- scarneol
  Aspirant
  Dec 21, 2022
  I have upgraded the firmware on the R9000 router to the latest version (1.0.5.42), have rebooted the router several times, powered off and back on, and devices/computers still have no internet access. All the devices and computers connect to the Guest Network just fine, but they have no internet access. The smartphones show no internet available, and computers show the same thing. The Secured Wi-Fi network works fine, and the Guest Network works if I check the box "Allow guests to see each other and access my local network" which defeats the purpose of protecting your local network. I do not use the router for DHCP, and DNS is configured properly with the ISP's DNS Servers. My Orbi router does not have this issue but the NightHawk R9000 does.
  - FURRYe38
    Guru - Experienced User
    Dec 21, 2022
    Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.

Forum Discussion

No Internet connection on Guest Network (R9000)