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Forum Discussion
jeter
Mar 17, 2021Initiate
No-IP DDNS support 30 day expiration
Recently no-ip decided to unilaterally change subscription types for Netgear customers to their most basic subscription model that expires after 30 days and requires monthly renewal confirmations. ...
michaelkenward
Mar 17, 2021Guru - Experienced User
You might want to post this one here:
Idea Exchange For Home - NETGEAR Communities
Good luck. This is a real pain. But it is only the beginning of the grief.
Another nail in the coffin for free parental contr... - NETGEAR Communities
Next thing you know they will kill ReadyCLOUD.
- jeterMar 18, 2021Initiate
And the response of No-IP customer support is just brilliant, see below.
So again, NETGEAR, please fix this story.
We completely understand where you are coming from. As a small business, we can't support the large number of Netgear users under the existing arrangement that No-IP had with Netgear. It was simply not possible for us to bear the entire costs of offering the service for free and without an upgrade path at such a large scale. I'm sorry you are frustrated, but to continue offering our services, we had to search for an alternative agreement with Netgear. This is the solution that Netgear decided to pursue.
Regards,
Jason Puccinelli
Customer Success Manager- michaelkenwardMar 18, 2021Guru - Experienced User
Interesting reply from No-IP. Thanks for passing it on.
Part of Netgear's relentless pursuit of the "rentware" model. You don't buy hardware, you just get something that lets them sell you Circle, Armor and other fee paying "extras".