NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
No longer can add/edit static IP address
The DHCP option on my router is enabled. I also maintain a list with ~50 static IP addresses. The other day I updated the firmware from v2 to the latest of v3 V1.0.4.84_10.0.58 through the built-in "check" and update functionality. I did not upload any firmware manually. Since this update, I no longer can add or edit the list with static IP addresses. I know there is a limit of 64 static IP addresses, but my list is way below that threshold.
I tried to downgrade the firmware the latest of v2, but the Netgear v2 UI gives an error message: "Please assign the correct file. The file format is *.chk".
I also tried with renamed extension of the v2 firmware, but it returns the same error.
Each time I try to add/edit a static IP address Advanced->LAN Setup -> Add -> [Select IP from list] -> [Update Device Name in the text box] -> Add, it returns a blank section with no errors under "Advanced" tab.
The weird thing is that has been working for over a year with no issues. Is this a problem of v3? How do I downgrade it? Is there anything else that I'm missing?
Thanks!
Problem has been resolved by resetting the router. https://www.router-reset.com/info/Netgear/R6700
I figured out the model of my hardware. There is a label at the bottom which indicates it is R6700v3. I tried with older firmware for v3 with no luck. Finally, I decided to reset it and that worked. Now I can add and modify static IP addresses in the address reservation table under Advanced -> Setup -> LAN Setup.
Thank you everyone for providing help.
4 Replies
> [...] I also maintain a list with ~50 static IP addresses. [...]
Assuming that you're referring to the ADVANCED > Setup > LAN Setup :
Address Reservation table, then those are reserved dynamic addresses,
not "static" addresses (which would be configured on the devices
themselves, not on the (DHCP server on the) router).But the near-blank page does suggest a firmware problem.
> I tried to downgrade the firmware the latest of v2, [...]
You tried to load some version of R6700v2 firmware into an R6700v3
(with its different hardware)? I'd expect that to fail.
> I also tried with renamed extension [...]I would not recommend trying to fool the gizmo that way.
Before you start loading different firmware, did you try a settings
reset (and manual reconfiguration)? As for older firmware, I'd stick
with _appropriate_ older firmware:
Visit http://netgear.com/support , put in your (actual) model number,
and look for Downloads. (For older versions, under Firmware and
Software Downloads, look for "View Previous Versions".) Find the
kit(s). Download the kit(s) you want. Read the "Release Notes" file
for instructions.Thanks for your reply.
> Assuming that you're referring to the ADVANCED > Setup > LAN Setup :
Address Reservation table, then those are reserved dynamic addresses,
not "static" addresses (which would be configured on the devices
themselves, not on the (DHCP server on the) router).Correct. I have all the IP addresses statically assigned on the actual devices.
> You tried to load some version of R6700v2 firmware into an R6700v3
(with its different hardware)? I'd expect that to fail.I can't tell if my hardware device is v2 or v3. I bought it in 2019 and back then it was showing v1. I kept it up to date with the built-in check/update functions and ended up now with v3 firmware. Still unsure if that's the correct firmware for the hardware I own, but I believe negear have all their checks in place before they roll out a specific firmware version. Am I missing anything here?
> Visit http://netgear.com/support , put in your (actual) model number,
and look for Downloads.Did that, but haven't checked out the "View Previous Versions"
Thank you! Appreciate your help.
> [...] I have all the IP addresses statically assigned on the actual
> devices. [...]> [...] I know there is a limit of 64 static IP addresses, [...]
How, exactly, do you "know" that? I'd expect the router to have a
limit on reserved (dynamic) addresses (the list of which it maintains).
Why it would care about static addresses (configured elsewhere) is a
mystery to me.> [...] I also maintain a list with ~50 static IP addresses. [...]
Where/how, exactly, do you "maintain" this list?
> The DHCP option on my router is enabled. [...]
What is the address range of your DHCP pool? Are your ~50 static IP
addresses" in that pool? (Which would not be a good idea.)
> I can't tell if my hardware device is v2 or v3. [...]Look for "Model" on the product label? As a clue, downloading
firmware kits for the various hardware varients shows which file type is
used for which model (hardware variant):R6700-V1.0.2.8_10.0.53.chk
R6700v2-V1.2.0.62_1.0.1.img
R6700v3-V1.0.4.84_10.0.58.chk> [...] I bought it in 2019 and back then it was showing v1. [...]
"showing" what, exactly, where, exactly? Clearly, the currently
loaded firmware is for an R6700v3.> [...] I believe negear have all their checks in place [...]
I wouldn't trust Netgear's firmware distribution scheme for much, but
I haven't seen any reports here about a router automatically updating
anything with firmware for the wrong device.If you have managed to load some inappropriate firmware image onto
the thing, then that might explain many problems.