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Solved
No new updates
I’ve received a couple emails over the past couple months stating a new version of firmware is available. Checking this website it does indeed show newer firmware. I show that I am running Firmware Ve...
Okay, here we go - I have the results for this issue. I was originally at V1.2.0.22_1.0.78 of firmware for my Netgear Nighthawk R6900P router. I just manually downloaded the latest firmware release NETGEAR Router R6900P V1.3.0.8_1.0.93. The manual upgrade after downloading this release to my PC worked fine. What this means to me is that when the Netgear Router is operating in Access Point mode, it will appear to go to the Netgear server to check for the latest release, but apparent this function must be disabled like many other functions if your router is operating in AP mode. I am current using the Netgear router in AP mode since I have a Verizon Fios router in line from a recent upgrade to Verizon Fios Gigabit Internet. My plan is to eventually eliminate the Fios Router, since the Netgear WiFi coverage is far superior to the Verizon Router. I hope this helps those in similar situations where they have their router attached in AP mode to an ISP router. I guess I will just manually perform these upgrades while my router is operating in AP mode. It would be benefical if Netgear could make in known that the firmware check routine does not work in AP mode, as they have done with the other functions that do not work. As a previous responder mentioned, although they do not mention this by name, some of the functions that will not work in AP mode would make you think that the firmware check does not work. It is still not clear to me why it does not work since Internet access gets passed though the Netgear router in AP mode. Thank goodness for the Netgear emails or I would not have realized that my router was out-of-date because I have always used the firmware check procedure and it does appear to go out to the Netgear server to check and comes back no newer firmware available. CASE CLOSED. Thanks for all our your input. I was pleasantly surprised at the number of great, timely suggestions.
The automated update system isn't always synchronised with the on-line files that you can download and install manually.
The release motes should tell you how to do that.
- Yes, but the notes in the emails say just to use the auto check method and I now seem to be several versions behind for critical security updates. Could it have anything to do with the router being used in AP (access mode) ahead of my Verizon router? I guess I can manually download the last update to see if that works, but just concerned that the ://www.routerlogin.net. Select Advanced > Administration, click the Firmware Update or Router Update button, click the Check button, and follow the prompt process does not seem to work anymore.
tkwilli wrote:
Could it have anything to do with the router being used in AP (access mode) ahead of my Verizon router?Could be. Check this:
Disabled Features on the Router when set to AP Mode | Answer | NETGEAR Support
But I don't quite understand your layout.
You say that the R6900P is "ahead of my Verizon router".
The normal way to set these things up is to have the R6900P after the router. Things usually sit in the order
outside world > modem > router > access point(s)
Sometimes the first thing is a combined modem/router followed by an access point.
I just got the e-mail too... for my R7000. Thought it would be the long awaited 'fix'.
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Security Updates Available WHY YOU ARE RECEIVING THIS EMAIL: NETGEAR values the security of your network and data so we have released new firmware updates for your WiFi router to enhance your security. To update your router's firmware, use a computer that is connected to your router's network and log in to your router at http://www.routerlogin.net. Select Advanced > Administration, click the Firmware Update or Router Update button, click the Check button, and follow the prompts. If there are no firmware updates available, then no further action is required. To read detailed instructions or watch a video demonstrating the steps, visit How do I update my NETGEAR router's firmware using the Check button in the router's web interface? For more information about the security issues that we have fixed, visit our Security Advisory Page and enter your model number in the Security Advisory Search box, then press Enter. WHAT WE ARE DOING: NETGEAR's mission is to be the innovative leader in connecting the world to the Internet. To achieve this mission, we strive to earn and maintain your trust by delivering products that are secure and by protecting the privacy and security of your data. NETGEAR is constantly on the lookout for both known and unknown threats. Being proactive rather than reactive to emerging security issues is fundamental for product support at NETGEAR.
If you have a security-related support concern, you can contact NETGEAR customer support at techsupport.security@netgear.com.
Your security is important to us. Thank you for being a NETGEAR customer.Update on router didn't find anything past the V1.0.9.18 I'm on, and neither did I find one on the SUPPORT D/L site for the R7000.
Looks like another blast to a bunch of people it doesn't pertain too????
- Good thought but the router update wasn’t grayed out or listed as exemption. When I purchases this router in October, it did allow an update when first hooked it to a Comcast router. A month later, I switched to Verizon Fios in the same type of configuration. Fios Internet->Fios Router-> Netgear Router—>WiFi & Ethernet local network. I guess I will download the last firmware version to one of my desktops connected via Ethernet and then use to browse feature to find the update on my PC. The last time I did that was with a previous router that I had to back level an update due to issues. My plan is to eventually get rid of the Fios router and just use the Netgear router and save the $10 per month rental fee. I didn’t know I could do that recently until my son did it at his home at the suggestion of Verizon during an unrelated support call. I didn’t want to just use the Verizon AC router since the WiFi coverage isn’t as good as the Netgear and wanted to maintain the router software support instead of relying on the ISP.
tkwilli wrote:
A month later, I switched to Verizon Fios in the same type of configuration. Fios Internet->Fios Router-> Netgear Router—>WiFi & Ethernet local network.That's a very different topology that you did not mention before.
You can expect trouble if you have two routers fighting for control of your network.
The usual way to deal with that arrangement of hardware is to set the first router as the network router and the second router as an access point, which turns off its router feature. Or to set the first router as "modem only", killing its router feature, and to use the second one as the network router.
Maybe you did one of those. We don't know.
