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Forum Discussion
no product label netgear modem/router c6300
Help! i purchased netgear modem router from fb marketplace. It came in a different box that what it actually looks like and the modem itself does not have a product label. the label on the box is for nighthawk cm1150v and the label reflects that.
I have plugged my ethernet to my lap top into the modem/router to find the MAC address but it doesn't work for xfinity they need the CM MAC #. I have tried to reset the modem/router and log in w ethernet but it connects but not to wifi. Im currently using some from xfinity still ...... what am i doing wrong. I was hoping i could log in to the netgear c6300 to find the info. any help is appreciated or im just gonna have to go buy a new one. i did get my money back but trying to see if there is anything i can do
8 Replies
- When you log into your modem click on (advanced) tab on top. Then click on the (administration) on the tabs listed below the Basic tab. Then click on (Router Status) and look to the right where it says Internet Port on the right hand side and it will give you a Mac address. Let me know if that helps
- How do I log into it? I can’t seem to get it connected to my existing wifi
Factory reset the whatever device it is. Push and hold reset for 7-15 seconds while powered on. that'll get you back to the defaults.
Then hardwire a pc/laptop into the modem/router (whatever). You can try accessing it that router.
the default login is: admin
default password: password
all lower case.
that'll get you into the gui through the browser. From there, if its a modem/router combo device, you could setup your wifi details.
do you have the C6300 or the CM1150V? you put one in the first paragraph and the other in the 2nd.
