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Forum Discussion
JKRT
Feb 05, 2018Initiate
No Wifi Connection
We unplugged the router to rearrange. When we plugged it back in the 2.4 and 5 ghz lights do not light and wifi does not work. The wifi button does nothing.
Thanks for trying to help. The problem is resolved. Not knowing much about it, I went to the Netgear website and installed it -as if I had never had a router. I did hold all of the buttons for 10-20 seconds and the 3rd time I tried the reset button (again for at least 10 seconds) the lights came on.
2 Replies
> [...] The wifi button does nothing.
Which "The wifi button"? The "WiFi On/Off button with LED", or the
"WPS button with LED", or something else?
If you don't already have the User Manual, then visit
http://netgear.com/support , put in your model number, and look for
Documentation. Get the User Manual. Read.
Pressing this button for two seconds turns the 2.4 GHz and 5 GHz
WiFi radios on and off.
For how long did you press "The wifi button" when it did nothing?
If you point a web browser at your "the router" (an R6700?), does it
have anything interesting to say? Firmware version?- JKRTInitiate
Thanks for trying to help. The problem is resolved. Not knowing much about it, I went to the Netgear website and installed it -as if I had never had a router. I did hold all of the buttons for 10-20 seconds and the 3rd time I tried the reset button (again for at least 10 seconds) the lights came on.