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ThomasAppel's avatar
ThomasAppel
Aspirant
Feb 25, 2021

Playing Counter Strike (CSGO) it shows I am from Poland but I am from Denmark.

Hi

Playing Counter Strike (CSGO) it shows I am from Poland but I am from Denmark. Also I got a notification from Microsoft that I was logged in from Poland. When I change to use a mobile hotspot there is no problem, so it is not the computer. The poblem happen after adding the R8000 router to my network. On the router VPN is no selected and on the computer also no VPN. My external IP is 77.33.31.223 is Danish. The Internet provider says everything is OK on their side.

 

Anybody there can help please?

 

 

4 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Is Poland the closest CSGO server? You may want to pull the power on the modem and the routers and restart the PCs this seems like a strange IP issue since your not using a VPN. 

     

    DarrenM

    • ThomasAppel's avatar
      ThomasAppel
      Aspirant

      Has tried to factory reset the router and install it again but i still face the same issue. Poland is not the nearest CSGO server and if I join from another network there is no problem. Same issue with WIFI and network cable. On my old R7000 router there was no problem. The provider has changed the fiberbox to run in bridgemode but that does not either solve the it.


      DarrenM wrote:

      Is Poland the closest CSGO server? You may want to pull the power on the modem and the routers and restart the PCs this seems like a strange IP issue since your not using a VPN. 

       

      DarrenM


       

  • Issue solved: The Internet provider found out that the issue is on their site. I had a dynamic public IP address and searching on this IP it actually looks it came from Denmark however if you searched from outside Denmark the IP was located in Poland. This issue is still not solved. As a temporary fix my Internet provider gave me a Carrier grade NAT IP.