NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

SandyStow's avatar
SandyStow
Aspirant
Jul 26, 2022

Port 8883 block on X6 R8000 Router

How can I unblock port 8883

Cox says it is because of my router

I am trying to install a garage door opener with Amazon

Amazon says that port should be open

I have a nighthawk X6 R8000 Router

7 Replies

    • SandyStow's avatar
      SandyStow
      Aspirant

      I am trying to get my Amazon garage door opener to work.

      Its a smart garage control - It's called a My Q

      Sorry, I am not tech smart. 😞

      • SandyStow's avatar
        SandyStow
        Aspirant

        The My Q support person had me go on

        Ismyportopen.com

        I entered port 8333 and it was block.  She said I should call Cox and have them open the port

        I called Cox - The said they do not block the port.  My router was blocking that port

         

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    SandyStow wrote:

    I am trying to install a garage door opener with Amazon

     


    This may offer a few clues:

     

    Search - NETGEAR Communities – garage door opener

     

     


    Cox says it is because of my router

    ...

    Amazon says that port should be open

     


    The usual "blame the router" tactic. Properly designed Internet of Things (IoT) things should not require that sort of messing around.

     

    You might get more help if you tell people exactly what this thing is.