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Solved
Power Outage NightHawk 6.0, Now Can't Login to Router
I saw almost the exact problem in forums from 2012 for older Netgear routers - but didn't see a good answer. It won't let me enter the correct model number but this is a new Nighthawk R8000 AC3200wit...
Hi RalphRoss,
Disconnect the R8000 first from the Arris modem. Access it and make sure that it was not set to AP mode. If still can't access, reset the router to factory default.
JamesGL
Community Team
Hi RalphRoss,
Disconnect the R8000 first from the Arris modem. Access it and make sure that it was not set to AP mode. If still can't access, reset the router to factory default.
JamesGL
Community Team
Thanks, I didn't think to disconnect the cable modem and just have the Nighthawk connected directly to the internet port on the PC. I did have to also power off the Nighthawk after I disconnected from the cable modem, but when it came back I now could log into the routers web page. But it did not resolve the whole problem. I followed your second suggestion and did reset the Nighthawk (had to do 2 resets maybe I didn't hold the button long enough the first time although it did seem to go through a reset). The reset worked and now everything is fine. When I run NetGear Genie I see the Nighthawk in the network map as I did when first installed. The printers now find the NIghthawk as well. So thank you very much.