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Forum Discussion
Andresr
Nov 23, 2021Aspirant
Problema conexión eax15
Hola, no logro conectar mi alarma Ring de Amazon al repetidor ni tampoco mi robot aspirador, mi móvil y mi tv box se conecta de manera correcta, ya probé cambiar de 5 g a 2.4 g y tampoco funciona, probé cambiar de seguridad y de canal....no se conecta no se que más probar acepto ideas gracias.
9 Replies
- plemansGuru - Experienced User
What router are you connecting the EAX15 to?
did you setup the extender using wps or usingg the installation assistant?
Are you connecting the devices using WPS?
What error are you getting?
- AndresrAspirantEsta conectado al router wifi 6 de Orange, lo probé conectado por wps y por el asistente co el mismo resultado, lo extraño que solo estos dispositivos no se conectan al extensor y si al router orange.
- plemansGuru - Experienced User
what error are you getting?
Are you using the Onewifi feature (mesh)? Or seperate ssid?
Is the extender setup in access point mode or extender mode? Because in extender mode, you can't change the channel its broadcasting on.
Have you tried disabling AX? Maybe your older devices aren't detecting it because they're not wifi 6 and they didn't get updated?
- FURRYe38Guru - Experienced User
For your future support needs, Netgear has set up a community forum specifically for the WiFi Extender products. Most of the people who watch that forum are more likely to have experience with WiFi Extender products and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/WiFi-Range-Extenders-Nighthawk/bd-p/home-wifi-range-extenders
Please use this link to the main forum product list to review and choose where to make your posts.
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear
Thank you.