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Forum Discussion
R-8000
I am only getting 400 mbs from this router. Whether it’s hardwired or wifi. It’s not my modem, I bypass the router and hook directly to the modem(hard wired). When I’m hooked to my modem I get 900 mbs. Idk what is wrong with this router, I paid so much money for it to perform only half of what it’s supposedly capable of. I called Netgear numerous times only to wait an hour or two. Just for the call to drop or they will tell me to change a few things. They had me change channels and look at the downstream and upstream power levels. That was all fine, there was nothing wrong with that. It didn’t help what they said to do. When I’m talking to them and get to this point the call gets dropped. I’ve done this 6 times now and I try to tell them I’ve already did this. That’s not the problem, they won’t help unless I do what I’ve already done. Some one please help me I’m loosing my mind with this.
Thank you
Thank you
19 Replies
What router do you have?
You put r8000 in your title but C7500 in the signature.
What firmware is on it?
Did you try a factory reset followed by a clean install (not from backup)?
Make sure to leave qos, access control, traffic monitoring, and parental controls all disabled.- AC3200 Tri-Band WiFi Router
Model: R8000
Firmware: V1.0.4.68_10.1.75
Yeah I’ve done several factory restarts. The only thing I do in the router settings is activate the 5GHz.Some of the r8000's had issues with netgear armor.
Try installing version 1.0.4.28 of the firmware over a hardwired connection, then do a factory reset and a clean install (not from a backup).
Then disable auto-updates and try it for a bit.
