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larryB1607's avatar
larryB1607
Aspirant
Aug 22, 2026

R6020 factory reset Borks internet access

I was getting really slow connection speeds so I did a factory reset.  Now I cannot get into the settings so I can update the firmware.  I have the latest version on a flash drive.  I can see that th...
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larryB1607's avatar
larryB1607
Aspirant
Aug 30, 2026

I have been to that site several times before seeing this.  I am unable to find where I am supposed to be able to get into my routers settings so I can install the latest firmware.

StephenB's avatar
StephenB
Guru - Experienced User
Aug 30, 2026
larryB1607 wrote:

I have been to that site several times before seeing this. 

That should take you directly to the router web ui.  If you aren't seeing that behavior, try browsing directly to the router's LAN IP address.  That normally defaults to 192.168.1.1, but there are situations where it will be a different IP (for example, if the router is behind a gateway).