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BILL395163's avatar
BILL395163
Follower
Apr 26, 2021

R6020

I was able to connect my R6020 router (using the SSID & Password on the label) to my existing ZyXEL C1100Z CenturyLink Modem/Router via the LAN port.

 

The router is immediately recognized, the password accepted and it works very good, but I want to upgrade the firmware and customize the SSID & password.

 

I downloaded the Nighthawk app and it immediately recognizes the router and it indicated the firmware was out of date, however, I cannot log into it using the default admin SSID & password as indicated on the back of the router. I correctly entered the serial number but then the app asks two security questions. I have no idea what these are. 

 

I also pressed the reset button for 7+ seconds, powered the router off but still no success getting into Nighthawk app (iPadOS) to perform any functions.

 

Any help appreciated.