NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
R6260 <10Mb on 100Mb Charter/Spectrum service
Our R6260 was working great at first. We have Charter/Spectrum 100Mb service on a Charter provided Arris TM1602 cable modem. Slow past month,at 10Mb. Tried resetting and redoing entire setup on R6260, and came out with same results.
This runs a PC, Xbox360, Xbox1, a few phones, and a laptop occasionally. Usually not more than 2 at a time.
Why would this slow down all of a sudden? It is on the latest available firmware, and no exotic setups.
Do I just try to get a replacement? How does one go about that?
Thank you.
12 Replies
Additional information:
- I connected directly to the cable modem, and was getting 90 to maybe 95 Mb speeds on Ookla speed test.
- I connect by wire to the Netgear R6260, and it is also slow, so it is not just the Wifi on this device.
Question:
I have not seen a firmware update in maybe a couple months. Please don't tell me this model is already out of date. I know I've had other devices that have had updates lasting many YEARS!Thank you.
1. what actual firmware are you on?
2. did you try a factory reset and reinstall?
3. the R6260 is a base model device. You're not going to get the same amount/frequency of updates as you do from a flag ship router.
Firmware Version 1.1.0.78
