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AM_R6700_AC1750's avatar
Jan 18, 2021
Solved

R6700 AC1750 router does not allow Gigabit connections?

I just upgraded my cable Modem to a Netgear CM1100 that supports Gigabit connections. I have an R6700/Nighthawk AC1750 Smart WiFi router connected to it. My wireless speeds and wired Ethernet connections hover at 80 Mbps via the router. 

 

I bypassed the router by connecting directly to the modem using a wired Ethernet connection and the speeds reached greater than 600Mbps as expected.

 

Do I need to configure the AC1750 router to support the Gigabit speed from the modem?

Thanks in advance for any tips or suggestions to resolve this issue.

  • The R6700 is gigabit capable. 

    What firmware is on it? 

    Did you ever try a factory reset on it with a clean install (not from backup)? sometimes old qos settings can cause issues. 

    have you tried replacing the cable? 

    Also, make sure you're speedtesting over a hardwired connection. wireless AC won't hit gigabit speeds wireless. Especially the 2.4ghz.

9 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    The R6700 is gigabit capable. 

    What firmware is on it? 

    Did you ever try a factory reset on it with a clean install (not from backup)? sometimes old qos settings can cause issues. 

    have you tried replacing the cable? 

    Also, make sure you're speedtesting over a hardwired connection. wireless AC won't hit gigabit speeds wireless. Especially the 2.4ghz.

    • As suggested by plemans , I reset my router and now I get way more bandwidth than 80 Mbps like I did before. 

       

      But resetting came up with just 2 wireless SSIDs. And the Guest radios are disabled.
      I'll try activating them again and report back.

       

      A follow-up question: will re-activating the bonding of the 2.4 and 5 GHz bands for QoS mess up the accessible bandwidths again?

       

      • schumaku's avatar
        schumaku
        Guru - Experienced User

        AM_R6700_AC1750 wrote:

        A follow-up question: will re-activating the bonding of the 2.4 and 5 GHz bands for QoS mess up the accessible bandwidths again?


        This not bonding (link aggregation, LAG, ...) of the the wireless radios. Having the same SSID for all radios - what makes perfectly sense as an SSID does designate an access to one network -  will allow the mobile clients using the best available connection, assisted by some basic mesh standard features. where the 5 GHz will perform well, it's very likely the clients use the fast 5 GHz radio. Where the 5 GHz signal is becoming weak, the clients can almost seamlessly change to 2.4 GHz radio - what is slower but has offers the better coverage. 

    •      plemans mentioned:  "...sometimes old qos settings can cause issues."  

       

      So I experimented with the QoS option after I was able to get satisfactory speeds after resetting my AC1750 router. Note that after reset, my wired connection averaged ~ 600 Mbps and the wireless averaged ~ 250 Mbps.

       

      When I turned on QoS, my connection speeds dropped noticeably from what I had before. For example, my wired connection was at 208 Mbps and the wireless connection was at 175 Mbps. These correspond to a 67% drop in my wired connection, and 30% drop in my wireless connection.

       

      For an interesting article on Netgear routers and QoS see the following (published in 2018):

      https://www.tomsguide.com/us/netgear-router-disable-qos,news-27675.html