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Forum Discussion
juduking
Feb 20, 2018Aspirant
R6700 I just upgraded my internet speed to 300mbps and not getting that when speedtesting
I have set the proper download speed in the settings on the router, it shows my new download speed at 321mbps, and the new upload speed is correct, but when I do a speed test check on my PC and my xbox, the download test shows my old speed of 100mbps. I dont understand where the bottleneck is. I have connected my modem straight to my PC and I get the proper speeds, but when I connect back up to the router it is slowed down again. Ive tried everything and Im frustrated. Any help would be appreciated.
I figured it out, so you can close this thread if you want.
Problem 1: I was running all Cat5 cables, so that was the first bottleneck. I bought all cat6 cables and things are running fine for my Xbox one and PS4.
Problem 2: My lan port on my PC was 10/100 only, so I needed to buy a new ethernet card. That fixed the bottleneck to my PC along with the cat6 cable.
All is well and working as intended now. Thank you again for the troubleshooting help.
12 Replies
- duckwareProdigy
Seems like something is fast ethernet instead of Gigabit? What does your PC say the link speed to the router is? What does the router say the link speed is (under advanced home page, internet, show statistics)? Are you using an ethernet cable (look at ends) with all eight pins connected?
- duckwareProdigy
"I have set the proper download speed in the settings on the router". Maybe start over. Perform a factory reset and change no settings. What download speed do you get then?
- judukingAspirant
- judukingAspirant
Its the same as before. Im getting about 95mbps download I should be getting over 300, while my upload speed is the new speed where it should be. 22mps. Before it was around 8mbps. Im getting a bottleneck somewhere. When I check speed test from the netgear genie, it shows the correct speed of over 300mbps, but when I do a speedtest check on the internet it shows my old speed.
- duckwareProdigy
Connect ethernet to the router from your PC and log into router. Click on Advanced tab. Under "Internet Port", click on "Show Statistics" button. What is the "status" for the router port your PC is plugged into? It should be "1000M/Full" (Gigabit). But if you see "100M/Full" (Fast Ethernet) that is a problem.