NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

bigrosh's avatar
bigrosh
Aspirant
Oct 06, 2021
Solved

R6700 keeps rebooting randomly

All of a sudden last week, the router kept dropping connection. I updated the firmware, did multiple reboots, did a factory reset, and it still drops connection as it tries to reboot itself. Someone please tell me why this is happening and how to fix it. It is so annoying that this is happening out of nowhere. 

15 Replies

Replies have been turned off for this discussion
  • plemans's avatar
    plemans
    Guru - Experienced User

    What firmware version are you on? 
    What modem/gateway is it connected to? 

    Is it fully rebooting? 

    What happens when it drops? (says "connected, no internet" ssid stops broadcasting, what actually happens)

    • bigrosh's avatar
      bigrosh
      Aspirant

      Firmware Version: V1.0.4.120_10.0.91

       

      Modem is also Netgear. I do not have the exact model at hand but the issue is not through the modem, but rather the router.

       

      yes it is fully rebooting. 

       

      Error says No Internet. 

       

      What happens is the router shuts down entirely resulting in no internet being transmitted in the house. It then proceeds to reboot itself immediately. 

  • plemans's avatar
    plemans
    Guru - Experienced User

    Have you tried downgrading the firmware a version?