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Forum Discussion
R6700 v3 Intermittent connection issues
I just purchased the Netgear Nighthawk AC1750, R6700v3, and while on my laptop, I'll occassionaly see, your internet connection has been restored. All cables are secured, so I'm not sure what the issue may be. Any assistance/advice would be great.
8 Replies
what modem/gateway do you have?
What firmware is on the router?
You're hardwired into the router when the drops happen?
is wireless dropping? just wired?Do all devices drop or just one?
The modem is Arris Surfboard SB6141
Not sure about the firmware, or where to find that. I am hardwired to the router and yes. I have not tried using the laptop on wifi yet, but i don't recall anything else losing connection, like my phone(s)
The firmware is: V1.0.4.106_10.0.80
The current firmware is: V1.0.4.106_10.0.80
How frequently is it happening?
Usually when wired connections are dropping, we start with the modem. If the drops happen enough (could times a day or so), I'd hardwire into the modem and use it for that period to see if its the modem dropping and not the router.
