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R6700v2 updater wants .chk, but website only gives me .img
I got a scary email from Netgear this morning telling me to update my router. So I did what it told me, and when I extracted the zip, I got a .img file. Went to upload that, it said, No, no, you need a .chk file. I don't want to get ripped off like the other guy here did, where is the .chk file I need?
I used the Chrome OS zip unpacker. But it's irrelevant, I boxed it up and sent it back to Amazon. This thread should be locked.
11 Replies
Can you change the .img to .chk?
What browser are you using? Try IE11 or FF browser to load FW. Factory reset the router first, the load the file, then if it takes, factory reset once more then set up from scratch.
If this doesn't work, phone contact NG support about this or contact ElaineM here on the forums.
