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Forum Discussion
Ghost1257
Mar 27, 2022Guide
R6700V3 phone wont connect to wifi but Amazon echos stay connected.
| Firmware Version | V1.0.4.126_10.0.102 |
So has you can see my firmware is up to date. I have nothing in my logs that tell me the problem. Sometimes when I try to connect to wifi with my phone it says it cant connect. My wifes phone does the same thing. My Amazon Echos that are always connected still are connected and they work. Sometimes when this happens I lose my Wired network too but here lately it has been fine. When this happens when this happens my computer which is hard wired to my in house network cant connect to the Admin Console of the router. I can ping the router and it works just fine. I have no clue whats going on. Will a factory reset help??? I only at most have like 11 things connected at once and that includes wired devices. My router does say with the leds that everything is working as it should. I have turned my phone on and off when it happens. The only fix that works it unplugging the router and rebooting it.
I did a factory reset and it worked to fix it.
7 Replies
- plemansGuru - Experienced User
1. what modem/gateway is the router connected to?
2. What phones are these? Iphones? Android? If its a mac, go in and disable the random mac/ip address settings. Then reboot the router so you can connect and try using them for a bit to see if it stays stable.
I am using the CM1100 modem. Its the same one that I just fixed the errors with. I have an andriod running the latest update samsung note 10. My wife as Iphone. It mainly happens if I leave for like work then we we come back it sometimes does this.
- plemansGuru - Experienced User
did you try the factory reset?
are you using ipv6?
did this just start or how long has this been going on?