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Forum Discussion
LewA
Jan 30, 2018Aspirant
r6900 dropping internet connection on 2.4, not 5.0
My Router R6900 with Firmware V1.0.1.36 continues to drop Internet on 2.4GHz for Windows 10 PC's, Macs, iPads. I have been using the R6900 for almost 2 years, and in the last few weeks began to have ...
- Jan 31, 2018
New firmware sometimes introduces changes that are not compatible with the old configuration.
So while it isn't guaranteed to fix problems a factory reset is the first thing to try if you have issues with new firmware.
If I rename identical I am hopeful that most will simply reconnect.
That's what I do.
LewA
Jan 31, 2018Aspirant
I don't have any Chromecast hardware. I did not do a factory reset after applying the new firmware. I have been on for 24 hours since my last drop (2.4GHz channel change), which is progress. I can do the factory reset if you think that will help...just need to dust off some brain cells on how some of the devices connect/re-connect to the router (smartTV's, wireless printer, etc.). If I rename identical I am hopeful that most will simply reconnect.
michaelkenward
Jan 31, 2018Guru - Experienced User
New firmware sometimes introduces changes that are not compatible with the old configuration.
So while it isn't guaranteed to fix problems a factory reset is the first thing to try if you have issues with new firmware.
If I rename identical I am hopeful that most will simply reconnect.
That's what I do.
- LewAFeb 02, 2018Aspirant
Thanks, resetting to factory settings worked. The 5.0GHz side had issues immediately following the reset, but after doing a 2nd router reboot after changing the settings both 2.4 and 5.0 are up and behaving again. I am on day2 since I did the reset, but am hopeful that the issue is resolved.
- michaelkenwardFeb 02, 2018Guru - Experienced User
Great. Yet more evidence that a reset is not a daft idea.