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Sparky66's avatar
Mar 09, 2019
Solved

r6900P Wired Ethernet Speed is extremely slow

Replaced ISP provider router with Nighthawk to improve wifi coverage.  Wired and Wifi speeds are dismal at best.  If I plug directly into ISP ethernet speeds are: 866.06 Down and 519.37 up.  Wired through the nighthawk ethernet speeds are: 182.31 Down and 196.64 up. Running Windows 10 etc.  I have Qos disabled, Traffic Meter disabled, access control disabled.  Firmware version updated upon install: V1.3.1.44

Any assistance would be helpful!

  • For all those struggling with reduced download speeds... 

     

    I chatted with support and they graciously sent me a new router after much discussion and a few tweaks to MTU with no success.  Upon receipt of the new router I plugged it in, turned it on basically matched my hardwire speeds out out of the box...  See pics below.  Over night router updated to most current firmware which was Version 1.3.1.44.

     

    After the update I was back to 25% speed compared to straight ethernet to my ONT device.  So I reverted the firmware back the version that the replacement router came with (R6900P-V1.3.0.20_10.1.1) and no issues...

     

    Version 1.3.1.44R6900P-V1.3.0.20_10.1.1

4 Replies

    • Sparky66's avatar
      Sparky66
      Tutor

      For all those struggling with reduced download speeds... 

       

      I chatted with support and they graciously sent me a new router after much discussion and a few tweaks to MTU with no success.  Upon receipt of the new router I plugged it in, turned it on basically matched my hardwire speeds out out of the box...  See pics below.  Over night router updated to most current firmware which was Version 1.3.1.44.

       

      After the update I was back to 25% speed compared to straight ethernet to my ONT device.  So I reverted the firmware back the version that the replacement router came with (R6900P-V1.3.0.20_10.1.1) and no issues...

       

      Version 1.3.1.44R6900P-V1.3.0.20_10.1.1

      • myersw's avatar
        myersw
        Master

        Glsf to hear the replacement is doing the job. 

    • vanmike's avatar
      vanmike
      Aspirant

      Yes I'm having the same problem... about 1/4th the wireless 5G download speed compared to wired connection. Is reverting the firmware my only option?