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R7000 2.4ghz not working but 5ghz is fine
Firmware 1.0.4.30 and 1.0.4.28 tried for weeks at a time.
Wireless devices connected to 5ghz band are all working perfectly and have been since i purchased this router at the beginning of June 2015.
As of 1.5 months ago, 2.4ghz band has been very intermittent, and at this point i was already using firmware 1.0.4.30. Rebooting the router did not do anything. I do not have any settings on the router except the ssid, password and channels.
I tried going back to firmware 1.0.4.28 and that only worked for maybe 2 days, then the disconnects started again. i have been using Wifi Analyzer app on my tablet just to see if there is a transmission signal from the router. 5ghz band has a constant transmission signal however the 2.4ghz band has an off to on time of maybe 3:1 at the best of times. This allows me to SOMETIMES connect to the router while on 2.4ghz band, but usually it will not connect. I have been forced to connect my desktop via a really long ethernet cable and older devices no longer have internet connections. I am currently still monitoring the off to on time and the worst as of yet is about 10:1. Basically the 2.4 ghz band is completely dead minus random spikes of it showing up.
I've seen a few posts with the 5ghz band issue similarly but no fix either. I used to have a wndr3700 and that worked fine until the range on the router out of nowhere and permanently dropped by about 25% causing me to buy a repeater to get coverage. Using the repeater solved the distance issue but then i had issues with connection speed (not huge but noticeable). I figured buying an R7000 would be a no brainer since its a top of the line unit and priced as such. I am very disappointed as i haven't been able to find a fix anywhere for this.
Any help would be greatly appreciated
Good news! We now have a production version of firmware that should resolve the 2.4 GHz issue, v1.0.5.64. You may download this firmware from our R7000 page here: http://downloadcenter.netgear.com/en/product/R7000#searchResults
As IrvSp correctly notes, this version of firmware fixes the 2.4 GHz issue and reinstates the new features, such as Kwilt, Smart Connect, and WiFI Transmit Power Control. It does not support Arlo. We hope to have a beta version that supports Arlo in the next two weeks.
We welcome any feedback you provide on this new firmware, and appreciate your patience as we resolved these issues. Thank you all for supporting the R7000 and NETGEAR!
425 Replies
- Yes - use 1.0.4.28_1.1.64 - it definitely works.
Sorry, this may have been covered before but I am hesitant to re-read 30+ pages...
I realize starting with a fresh factory set is ideal, but...
Can I flash 1.0.4.28_1.1.64 and the settings from 1.0.6.28_1.1.83 survive?
Or can I save the 1.0.6 setting, flash and factory reset 1.0.4... and restore settings from that file?
Thanks.
fishbone wrote:Sorry, this may have been covered before but I am hesitant to re-read 30+ pages...
I realize starting with a fresh factory set is ideal, but...
Can I flash 1.0.4.28_1.1.64 and the settings from 1.0.6.28_1.1.83 survive?
Or can I save the 1.0.6 setting, flash and factory reset 1.0.4... and restore settings from that file?
Thanks.
Factory reset and manually re-enter your settings. I wouldn't recommend using your stored config file.
- I think you need to start fresh. Change firmware to 1.0.4.28_1.1.64 then reboot router. Do a hard reset. Give router 5 minutes to settle. Set up router as you wish. I tested this firmware extensively and it has been perfectly stable for about 6 weeks now.
- I doubt you can flash the settings. You can try. Worse case, refash and redo setup
After weeks of triying to get the netgear firmware to work, I gave up and installed tomato. it seems to be working ok thusfar, one day.
when and if netgear gets their act together i will revert back, I have a feeling that I will be using tomato for a long time.
- 2.4ghz is too congested. It only has maybe 300 mbit in a good situation and you share that with all of your neighbors. This started about 4 years ago when YouTube and Netflix started offering 1080p video. These services use 6-8 mbit per stream according to those 2 providers. My household typically has 3 streams going on Friday nights and weekends. Multiply that by all the networks you scan around you and you will see that there is not enough to go around on the 2.4ghz frequency. This will eventually happen to 5ghz as well. 4k streaming uses 25 to 54 mbit, depending on compression type used. This is not a failing of your router, it is the end of life of this 25yr old technology.
- Gee, I guess none of us is actually having a problem. Thanks so much for an unhelpful reply, newcomer!
Hoi,
I have problems,
since januari I had version 1.0.6.0.30 and it was ok, but since a few days the wifi is not good, I must power off/on.
Which version is the best for now?
- Splitcell - you are wrong for soooooo many reasons.
I have the same problem with version V1.0.6.28_1.1.83
Hi everyone, I apologize again for the delay. I talked to the engineering VP responsible for this software and the hope is that we can have updated beta firmware available mid next week, with a production version to follow. I know this is taking longer than I committed, but I'm doing my best to keep the issue prioritized within the engineering team. Thank you for your patience with us.
Just so there's no confusion...
It's quiet because there is nothing else to be said about the problems right now, not because we lost interest in the update...
I gave up on Netgear releasing a stable firmware, from my trusty 3500L, wndr3700 v1 and some older ones to my new paper weight R7000 (thank you netgear), btw I still have all my netgear stuff, yep never know when you going to need it, I purchased my last netgear product, if I'm going to spend over $150 on any product I expect a level of support, I understand hardware fails and I am ok with that, this wasn't a hardware failure unlike some of you like to believe, this was caused by the release of buggy firmware.
Been using Advance Tomato and is ok thusfar.
Since today my wifi is bad and I had version ....28 , so I had a restart and put the wifi button on and off, but all my port forwarding was disapeared! when I look in the router.
What is going on Netgear????
We are still waiting for a solution.
My cams are suddenly very slow.
What must I do now, Is the version Tomato an solution?
The version....28 was stable for about 3 weeks. What a mess Netgear!!!!!
