NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
R7000 and R8000 Drops, Loss, Jitter, and all of the above.
I have been through hell and back with these routers. I started off flashing DD WRT after having issues with dropped packets or slow connection especially after being connected overnight. Everything w...
- New modem and the line was checked and everything was working normally. I’ve figured out what the cause of the issues is. 1. The loss is caused by interference on my 5G Wi-Fi, due to netgear not having automatic channels for 5G I have to constantly switch it myself. 2. The bad speed and loss after being connected overnight is 100 percent a software issue and has been resolved by a hard reset but will come back like it always has. My conclusion is what was said before, avoid netgear equipment unless it’s newer models but after this experience I don’t want to deal with anything netgear ever again. The only thing that’s consistent with netgear is how every support person is persistently blaming the ISP or modem, I suppose the easiest route is to blame the other person.
what modem/gateway do you have the R7000 connected to?
the R7000 and the R8000 have pretty much the same cpu/ram as each other.
have you tried seeing if its a device specific issue? what I mean is swap the r8000 as the primary router and the 2x r7000's as access points?
when the r8000 is acting as primary do a factory reset. During the install make sure to leave qos, access control, traffic monitoring, and parental controls all disabled. also make sure the ipv6 is enabled.
the other thing I'd try is using a different DNS provider than stock (for both ipv4 and 6).
Something else to keep in mind is the r7000 was released in 2013 and the r8000 in 2014.
You're talking about a 8 and 9 years old equipment. It was released when they needed work arounds (CTF) to hit those gigabit speeds.
I know about traffic meter, QOS, DNS. All that has been gone through and I tried a whole different kind of router as my main and it didn’t get any better. My modem is not the problem at all.