R7000 factory reset itself 5 days ago, now constantly dropping WiFi signal

I woke up Saturday morning to find all my devices off line; after much tinkering and power cycling, I realize my 8 month old nighthawk r7000 had factory reset itself over night, dropping the network name and custom password I’d created when I set it up. Since then, it’s periodically dropping WiFi multiple times per day, typically going out and coming back within ten minutes but genuinely making me look like an a-hole at work as I lose connection to meetings or stop responding to slack.

I didn’t pay extra for a support package because frankly I expect things to work, and the last thing I want to do is call a customer service phone number.

I’ve checked the damn firmware on the nighthawk app and it says it’s updated, but appears to give me no option to downgrade the f ing firmware. I don’t know if it needs to be downgraded or if this router is just trash? I’ve already ordered an Eero, because f Netgear at this point, but any help is welcome, as I have to survive three more work days of this. Any help is welcome.