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Forum Discussion
bobrfish
Nov 14, 2016Aspirant
R7000 failed
Purchased two years ago at double price for non-Netgear WIFI router. Expected to download streaming content but never actually used it for that purpose. Use consisted of family cell phones and a ta...
- Retired_MemberNov 15, 2016
I would start with manual it has a troubleshooting chapter which explains how to reset to defaults. It seems for whatever reasons Basic task which resolve 99% of problems has been overlooked.
The manual is free of charge. It does require reading it several times to gain a understanding if not familiar with routers.
http://www.downloads.netgear.com/files/GDC/R7000/R7000_UM.pdf
bobrfish
Nov 15, 2016Aspirant
I do not have the expertise to evaluate if NG routers are superior to other brands. Reviews suggest NG is a better router. Yet, mine failed and thus my view of NG product is based on my experience. Five days ago, router was working well and my experience at that point in time was NG quality was excellent.
Thanks for advice concerning ASUS.
Retired_Member
Nov 15, 2016What steps if any have you tried to correct the problem.
- bobrfishNov 15, 2016Aspirant
Rebooted Cisco modem. Rebooted R7000.
Cisco modem is OK as ethernet connected to puter is transferring data well above my service level. The issue is in R7000.
Looked at NG website for assistance. Could not find any documentation regarding do this or try this. Instead NG wants $50 to start assisting me.
I checked this forum out to see if anyone else had a similar problem. Found a thread with same problem and expert reply stated router required replacement.