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R7000 failed
Purchased two years ago at double price for non-Netgear WIFI router. Expected to download streaming content but never actually used it for that purpose. Use consisted of family cell phones and a ta...
I would start with manual it has a troubleshooting chapter which explains how to reset to defaults. It seems for whatever reasons Basic task which resolve 99% of problems has been overlooked.
The manual is free of charge. It does require reading it several times to gain a understanding if not familiar with routers.
http://www.downloads.netgear.com/files/GDC/R7000/R7000_UM.pdf
bobrfish wrote:
After two years, device fails to load web pages, cannot be used to upload images and other content for WIFI users and fails to allow ethernet connection to desktop also.
Is this the heart of the matter?
If so, and you want to try fixing it, perhaps you could answer searay's question.
I have one too, have you set the thing to its factory settings?
Yes I could and did try answering questions by those attempting to help. However, in the 2 hours and 35 minutes between the question and your post suggesting I respond, I was sleeping.
NG provided a set up "genie" and that was used to set up R7000. I do not remember altering or choosing "settings" and am not sure how to restore "factory settings". Also, when I searched NG website I did not see any instructions regarding "resetting" factory settings. I did see NG stating I would need to pay for help with any problem. Maybe I should have ignored that and kept looking for answers there. There was no obvious path to help on NG pages.
The R7000 has a reset button at the back. Push it until power LED starts to blink
I would start with manual it has a troubleshooting chapter which explains how to reset to defaults. It seems for whatever reasons Basic task which resolve 99% of problems has been overlooked.
The manual is free of charge. It does require reading it several times to gain a understanding if not familiar with routers.
http://www.downloads.netgear.com/files/GDC/R7000/R7000_UM.pdf
I lost the physical manual that came with router. I expected to find a manual on NG website. The manual is probably there somewhere but I could not find it.
Thanks for this electronic version. I suspect it will be helpful.
Regarding button on back, I wrongly presumed it was off/on switch. I believe that was tried without success, but I will give it another attempt.
