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chemasi's avatar
chemasi
Aspirant
Jan 01, 2016
Solved

R7000 Firmware Version 1.0.6.28 - strange 3rd SSID

The latest firmware update for the R7000 is creating an second 2.4GHz named NETGEAR47-arlo_*random numbers*. I have a separate 2.4 GHZ and 5GHz network that I am already using.

 

I downgraded the router to Firmware Version 1.0.5.48 and saw that there is also an 3rd access point but without an SSID. I can see the nameless wireless network with the Wifi Analyzer Android app. So the newest update changed the name of this strange wireless network. I can't find the setting that is causing this 3rd wireless network. it's not the guest network to be clear. The guest network is completely disabled.

 

Is there someone else that is experiencing the same issue? Happy new year!

  • YES!  I'm seeing the same thing.

     

    Look in the Router Settings, Left Column, ARLO:  You can enable/disable.

     

    The Help Link states the following:

     

    Arlo

    You can turn your router into an Arlo base station by enabling Arlo on your router.

    After you enable Arlo on your router, you can sync your Arlo cameras to your router.

    NOTE: Enabling Arlo will cause the router to broadcast an Arlo SSID, in addition to the router’s SSID. The Arlo SSID can be used only by the Arlo cameras.

12 Replies

  • YES!  I'm seeing the same thing.

     

    Look in the Router Settings, Left Column, ARLO:  You can enable/disable.

     

    The Help Link states the following:

     

    Arlo

    You can turn your router into an Arlo base station by enabling Arlo on your router.

    After you enable Arlo on your router, you can sync your Arlo cameras to your router.

    NOTE: Enabling Arlo will cause the router to broadcast an Arlo SSID, in addition to the router’s SSID. The Arlo SSID can be used only by the Arlo cameras.

    • chemasi's avatar
      chemasi
      Aspirant

      Thanks, this is the solution. I was looking in the advanced tab instead of the basic tab.

      • knetje's avatar
        knetje
        Initiate

        I'm seeing the same thing on the 2.4GHz band, after the update to 1.0.6.28 firmware. Unfortunately, I cannot switch it off. I'm only using the 5GHz band and don't want to have an additional 2.4GHz network. I've tried disabling Arlo but that didn't help. Rebooted, checked the wireless settings, but nothing turned off the Arlo SSID.

    • AndrewSayers's avatar
      AndrewSayers
      Tutor

      Adding this by default without letting users know has to be one of the most stunningly stupid ideas I've seen, even by Netgear's standards. What is the point of it, what on earth are Arlo cameras, and wouldn't it have been far better to allow this to be switched on by anyone who happened to buy an "arlo" camera should they need it!?

  • I'll see if I can avoid a factory reset... this is quite annoying, and I never had an issue like this in 3 years of using my R7000. I first noticed this not because of the 3rd SSID, but because by 2.4Ghz performance had been heavily downgraded (to the point that it would become unusable)... I then found this thread.