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markster's avatar
markster
Aspirant
Mar 02, 2021

R7000 in bridge mode cannot access admin page

My primary router is Asus RT-AC86U and R7000 is configured in bridge mode over 5G WiFi with statuc IP address - outside of Asus DHCP IP range. On first reboot I am able to access R7000 admin page without issues. R7000 has 2 devices wired to LAN ports and all are working fine. After a while I am not able to access the admion page.

I can ping the IP address of the R7000 and devices connected to R7000 are working fine accessing the internet. I am on the latest R7000 firmware. Is that a bug ?

Has anyone experianced this issue?

3 Replies

  • > [...] R7000 is configured in bridge mode over 5G WiFi [...]

     

       What, exactly, does "bridge mode" mean to you?

     

       Visit http://netgear.com/support , put in your model number, and look
    for Documentation.  Get the User Manual (at least).  Read.  Look for
    "Set Up the Router in Bridge Mode".  Is that what you did?

     

    > [...] with statuc IP address - outside of Asus DHCP IP range. [...]

     

       Terminology: A "static" address is configured on the device itself.
    What you configure on a (DHCP server on a) router is a reserved dynamic
    address, not a static address.  Either one should fix the address of a
    device, but some implications are different.

     

       Did you reserve an address for the R7000-as-bridge in the DHCP server
    in your main router, or actually configure a static (LAN) address on the
    R7000-as-bridge?


    > [...] On first reboot I am able to access R7000 admin page without
    > issues. [...]

     

       Using that reserved or static IP address?

     

    > [...] After a while I am not able to access the admion page. [...]

     

       "not able" is not a useful problem description.  It does not say what
    you did.  It does not say what happened when you did it.  As usual,
    showing actual actions (commands) with their actual results (error
    messages, LED indicators, ...) can be more helpful than vague
    descriptions or interpretations.

     

    > [...] I am on the latest R7000 firmware. [...]

     

       As always, an actual version number would be more useful than your
    opinion of what's "latest" today.

     

    > [...] Is that a bug ?


       "After a while" makes it sound that way.

    • markster's avatar
      markster
      Aspirant

      antinode wrote:

      > [...] R7000 is configured in bridge mode over 5G WiFi [...]

       

         What, exactly, does "bridge mode" mean to you?

      There is only one Bridge Mode on R7000. Have been enough years in IT (30+) infrastructure that it means what it is.

       

         Visit http://netgear.com/support , put in your model number, and look
      for Documentation.  Get the User Manual (at least).  Read.  Look for
      "Set Up the Router in Bridge Mode".  Is that what you did?

       

      > [...] with statuc IP address - outside of Asus DHCP IP range. [...]

       

      R7000 static IP 192.168.50.115 and main router DHCP range is 192.168.50.32-63

      Not need for any sort of reservation since R7000 is outside of DHCP IP range.

       

         Terminology: A "static" address is configured on the device itself.
      What you configure on a (DHCP server on a) router is a reserved dynamic
      address, not a static address.  Either one should fix the address of a
      device, but some implications are different.

       

         Did you reserve an address for the R7000-as-bridge in the DHCP server
      in your main router, or actually configure a static (LAN) address on the
      R7000-as-bridge?


      > [...] On first reboot I am able to access R7000 admin page without
      > issues. [...]

       

         Using that reserved or static IP address?

       

      > [...] After a while I am not able to access the admion page. [...]

       

         "not able" is not a useful problem description.  It does not say what
      you did.  It does not say what happened when you did it.  As usual,
      showing actual actions (commands) with their actual results (error
      messages, LED indicators, ...) can be more helpful than vague
      descriptions or interpretations.

       

      Whan trying to access R7000 admin age re: http://192.168.50.115/Start.htm with the browser it times out spinning and nothing happens.

       

       

      > [...] I am on the latest R7000 firmware. [...]

       

      Latest Netgear version: V1.0.11.116_10.2.100

       

       

         As always, an actual version number would be more useful than your
      opinion of what's "latest" today.

       

      > [...] Is that a bug ?


         "After a while" makes it sound that way.


           Nothing shows in the main router log or R7000 log. It seems as the httpd service on R7000 hangs, but I have no means to actually check. Maybe there is but I just don't know how to validate that.

       

      It is strange bit when this happens both devices attached to physical ports on R7000 do have internet access and working jsut fine, so this is not a complete disaster.

       

      • antinode's avatar
        antinode
        Guru

        > There is only one Bridge Mode on R7000. [...]

         

           I may know that, and you may know that, but my assuming that anyone
        around here knows that would waste too much of my time, because many
        visitors here don't know it.

         

        > Not need for any sort of reservation since R7000 is outside of DHCP IP
        > [address] range.

         

           On many routers, address reservation works with ex-pool IP addresses.
        All the reservations on my D7000 are outside its (small) DHCP pool.

         

        > [...] It seems as the httpd service on R7000 hangs, but I have no
        > means to actually check. Maybe there is but I just don't know how to
        > validate that.

         

           With sufficiently old firmware, you could enable Telnet access,
        Telnet into the thing, and use something like "ps" to find out, but they
        broke that capability a while ago:


              https://community.netgear.com/t5/x/x/m-p/1786837

         

        Actually, if its httpd were all dead (not mostly dead), then I'd
        expect a quick "connection refused", not a slow hang.  Might be some
        more subtle problem.

         

        > Latest Netgear version: V1.0.11.116_10.2.100

         

           You might try something older. V1.0.9.42_10.2.44 was popular.