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Forum Discussion
chrisr1
Nov 28, 2016Initiate
R7000 keeps dropping wifi connection
Hi, I have a Netgear R7000 router which I purchased 4 months ago. Recently it has been dropping the wifi connection intermittantly which seems to be getting worse, which is really annoying when try...
- May 04, 2017
Hi Garyr51,
Try to reset the router to factory default and reconfigure it manually. Change the channel of both 2.4Ghz and 5Ghz.
Hi PChell,
If your device is D7000, I would suggest posting it under DSL modem.
https://community.netgear.com/t5/DSL-Modems-Routers/bd-p/home-dsl-modems-routers
LeeH
Feb 01, 2017Prodigy
I wonder if this is a firmware or hardware issue? I ran firmware 1.0.4.30 for a long time without issues. I have demoted my R7000 to be a bridge and am running the latest firmware 1.0.7.6 without issues.
I never upgrade firmware unless there is a fix I need or a security issue. If I had problems like yours I would flash back to 1.0.4.30. Try flashing in firmware version 1.0.4.30 and see if that works for you. You will at least be able to determine if it is a firmware or hardware issue.
- PrimeNumberFeb 01, 2017Guide
I am going to try an older version of the firmware to see. I did grab a screenshot of what we are talking about. This is a dip in the 2.4Ghz band. SeahawkAC is my 5Ghz and SeahawkGN is the 2.4Ghz. The rest of the stuff on the chart is from my neighbors.
- bookmom31Feb 01, 2017Tutor
I ended up reaching out to Customer Support and they had me plug it into a direct connection outlet (vs a serge protector) and change the MTU size. I haven't had a drop on my laptop or phone but can't get the gaming consoles to see any of the WIFI networks now. Will update w/ more after some testing. Still monitoring the system as well. Have not changed to any previous firmware as of yet.
- bookmom31Feb 01, 2017Tutor
Well, even better, I've just discovered the 5G isn't showing.