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R7000 keeps dropping wifi connection
Hi, I have a Netgear R7000 router which I purchased 4 months ago. Recently it has been dropping the wifi connection intermittantly which seems to be getting worse, which is really annoying when try...
Hi Garyr51,
Try to reset the router to factory default and reconfigure it manually. Change the channel of both 2.4Ghz and 5Ghz.
Hi PChell,
If your device is D7000, I would suggest posting it under DSL modem.
https://community.netgear.com/t5/DSL-Modems-Routers/bd-p/home-dsl-modems-routers
Having the same problems.. thought it was the crappy Netgear USB Wifi AC1200 (which has also had tons of problems).. replaced with a Linksys usb. works better but still having drops. I think it is the $200+ R7000...... Tried all the ideas.. reset, hardware reset, channels, my provider looked at it twice..
Netgear.... come up with a solution or should i just go with all linksys?
Hi sjavanovich,
1. What is the firmware version of the router?
2. How many wireless devices connected? Are all of them having the same problem?
3. Does it happen on 2.4Ghz or 5Ghz or both connection?
Hi sjavanovich,
We’d greatly appreciate hearing your feedback letting us know if you need further assistance.
I am having the same problem with my 2 month old R7000. Every few days, the wifi drops on all my devices. Both 2.4 and 5ghz. The only thing that seems to correct it, is a router reboot. I did a chat with a support rep, (case number 28222817) he recommended changing the channels to 11 and 153. (2.4 and 5ghz). I did this two days ago, had the same issue this morning. I am seeing a lot of R7000 customers online with the same issue. Is this a faulty router??
Not sure but my problem is fixed.. bought a new computer with a new wireless nic card installed, and also purchased a new Internet modem. It may have been the modem that could not handle transfer rates. The modem was supplied by charter. I went out and purchased a Netgear Modem to connect to the 7000. Seems to have cleaned up some of the random stuff. That was after 3 months of fighting with the 7000 and the cable company who didn't think the modem was the issue. try a new modem and maybe you will clean up the problems?
I have just installed a D7000 due poor wifi with my providers router (TalkTalk) and ongoing issues from line into property.
Wifi is so much better but the router, which appeared to work fine for a few days now keeps losing connection, it can be ok for a few minutes or a few hours.
My desktop PC is wired directly to router, this also loses internet connection.
As the D7000 has it's own modem I need to look at the router as being the problem... or it gets returned as faulty and buy a different router.