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Forum Discussion
Pjgadway44
May 05, 2023Aspirant
R7000 setting causes discovery issues
When factory resetting the R7000 router everything works fine where a device gets discovered properly in both the web login and Nighthawk App. As soon as you turn on “Access Control” it messes it up w...
FURRYe38
May 05, 2023Guru - Experienced User
What Firmware version is currently loaded?
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-router
- Pjgadway44May 05, 2023AspirantV1.0.11.126_10.2.112 is the version. And yes I can repeat the problem every time after doing a factory reset and then turning on “Access Control” only way to fix it is to factory reset again and leave “Access Control” off. It seems to be a bug.
- FURRYe38May 05, 2023Guru - Experienced User
Not sure if newer FW would help this or not:
Otherwise, you might contact NG support and let them know about this. This would be beyond forum help here.
Good Luck.
- michaelkenwardMay 08, 2023Guru - Experienced User
Pjgadway44 wrote:
It seems to be a bug.If that were the case there would be similar reports here.
I can't recall seeing any so it would be worth troubleshooting at your end.
Pjgadway44 wrote:
V1.0.11.126_10.2.112 is the version.That's not the latest.
There have been four more since then:
R7000 Firmware Version 1.0.11.136 | Answer | NETGEAR Support