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Forum Discussion

gohigher's avatar
Jan 21, 2020

R7000 suddenly slow wifi

Model : R7000

Firmware now : V1.0.7.10_1.2.3

 

 

I've 3 r7000 routers. Until now they all worked fine. But now suddenly i have slower wifi 5Ghz speeds. I've a 100Mbps isp network at home. When i do a speedtest true lan on my r7000 i get 91Mbps , the same result as on my isp router. But when i do a speedtest true the 5Ghz channel on my r7000 routers the i only get 61Mbps. If i do a speedtest true the 5Ghz channel on my isp router the i get 85Mbps . This was the same result i got on my r7000 when everthing was working fine. Don't know what is causing this problem.

 

I already tried changing the channels , ssid , passwords and factory reset and also i downgraded it to versions : R7000-V1.0.9.14_1.2.25    R7000-V1.0.7.12_1.2.5   R7000-V1.0.7.10_1.2.3

 

All the same problem. Hope some one knows a good solution for this problem. They all worked so fine before , i like them to work super again.

18 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    A couple questions.

    1. what modem are you using?  You put that you ran the 5ghz speedtest through your ISPs modem and got full speed.

    2. are the R7000's running in AP mode or router mode? its a bad idea to have multiple device running in router mode on one network. 

    https://kb.netgear.com/30186/What-is-Double-NAT

    3. the most stable agreed upon version of the firmware for the R7000 is the 1.0.9.42 version. Put that version on the R7000 over a hardwired connection, factory reset them, and then re-install them. 

    4. How big is your home? (sq ft) Running 4x devices is quite excessive unless your house is massive. 

    5. materials for your home? 

    6. Are the R7000's using the same ssid?

    7. Are the R7000's hardwired in?

    8. are they all running the same wifi channel for each band or seperated? Its recommended to seperate them out

    9. What device are you testing with? make sure to try multiple devices.

     

    Basically a better description of what your layout is, how you have it setup, your testing procedure can all help us understand your network and whats all going on.

     

     

    • gohigher's avatar
      gohigher
      Guide

      1. what modem are you using?  You put that you ran the 5ghz speedtest through your ISPs modem and got full speed. It's a modem / router called bbox 3 from technicolor

      2. are the R7000's running in AP mode or router mode? its a bad idea to have multiple device running in router mode on one network. 

      https://kb.netgear.com/30186/What-is-Double-NAT

      All off them are setup as accesspoint

       

      3. the most stable agreed upon version of the firmware for the R7000 is the 1.0.9.42 version. Put that version on the R7000 over a hardwired connection, factory reset them, and then re-install them. Going to try that one out now 

      4. How big is your home? (sq ft) Running 4x devices is quite excessive unless your house is massive. Don't know exact size but believe me it is necessary to have enough coverage

      5. materials for your home? Bricks

      6. Are the R7000's using the same ssid? Yes for all of them the same ssid

      7. Are the R7000's hardwired in? all hard wired

      8. are they all running the same wifi channel for each band or seperated? Its recommended to seperate them out All on different channel

      9. What device are you testing with? make sure to try multiple devices. My galaxy note 10 plus , a galaxy s8 and a galaxy tablet s5e

       

      Now to test the previous firmwares out i used the default ssid and password so i'm sure i'm testing on the good router

      • gohigher's avatar
        gohigher
        Guide

        1. It's a modem / router called bbox 3 from technicolor

        2. All off them are setup as accesspoint

         

        3. Going to try that one out now 

        4. Don't know exact size but believe me it is necessary to have enough coverage

        5. Bricks

        6. Yes for all of them the same ssid

        7. All hard wired

        8. All on different channel

        9. My galaxy note 10 plus , a galaxy s8 and a galaxy tablet s5e

         

        Now to test the previous firmwares out i used the default ssid and password so i'm sure i'm testing on the good router.

         

  • Hi,

    on my R7000 in AP mode, I have my 5Ghz Wifi speed back !
    20 Mbps before with WMM Wifi multi-Media : Disabled
    500 Mbps after with WMM Wifi multi-Media : Enabled
    Crazy ! Why ??? new Netgear firmware is messing something I think...

    firmware : V1.0.11.126_10.2.112
    But, it is solved for me with this option activated.
    option into the Qos tab

    • plemans's avatar
      plemans
      Guru - Experienced User

      jeugregg Thread jumping is against the t&C of the forum. but a quick note, disabling WMM limits the connection link to 54mbps. Its part of the WMM spec. So if you're wanting faster speeds, it needs to be enabled. 

      If you have futher issues/thoughts, please start your own thread instead of jumping in on someone else's. 

      • jeugregg's avatar
        jeugregg
        Aspirant

        Sorry to disturb the forum.

        I do that to help people too !

        if you thought I am sure that my answer can solve issue for a lot of people ! i have search a lot, and I have found this solution.

        A lot of people don't know what it is WMM QoS and I long time ago, it was recommended to desactivate it (QoS for sure, WMM I am not sure)

        THe first post do not memtion if the option is On or Off.

        I really don't know or remember if I have modified the option WMM on my router... or if was modify after a firmware update, it is strange...

        Sorry again.