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Forum Discussion
shayaant
Jun 04, 2017Aspirant
R7000 usb 3.0 doesn't work
Hello, My nighthawk usb 2.0 port works fine with both my "My book external hdds", but fails for both with the usb 3.0 port. I'm on firmware version, V1.0.5.48_1.1.79. Both external drive...
- Jun 23, 2017
It's the latest firmware. I just ran a factory reset and then formatted the drive in NTFS. Seems to work now. Thank you.
shayaant
Jun 09, 2017Aspirant
Updated router to V1.0.7.12_1.2.5, still does not work.
Is there a compatibility issue with https://www.amazon.com/Book-Desktop-External-Drive-WDBBGB0040HBK-NESN/dp/B01LQQHL4E this drive?
I think the model number is wdbbgb0040hbk
IrvSp
Jun 09, 2017Master
I've got 2 of those here, but NOT connected to the R7000. I will tell you I did have a problem with them initially. I have Dell XPS's. They 'choked' on the drives at boot up. Turned out the FORMAT of those particular drives are not NTFS. They are FORMATTED as ExFAT so Mac's can use them too. It is QUITE possible that the format is the problem.
My thread on this at WD if you wish to read it, https://community.wd.com/t/wd-my-book-new-4tb-dell-xps-8700-will-not-boot/184511