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R7000 usb 3.0 doesn't work
Hello, My nighthawk usb 2.0 port works fine with both my "My book external hdds", but fails for both with the usb 3.0 port. I'm on firmware version, V1.0.5.48_1.1.79. Both external drive...
It's the latest firmware. I just ran a factory reset and then formatted the drive in NTFS. Seems to work now. Thank you.
Hi shayaant,
What is the file format of your drive?
Use this firmware instead.
https://kb.netgear.com/000038774/R7000-Firmware-Version-1-0-8-34-North-America-Only
exFat, I tried V1.0.8.34_1.2.15, still doesn't work for either usb port.
ExFat could be the problem....
Check this http://www.partition-tool.com/resource/convert-file-system/convert-exfat-to-ntfs.html out on how to convert it. However using those options you WILL lose data.
You will need to BACKUP the contents of the drive first. You could lose ALL data on it doing the conversion.
Alternatively you could 'test' if this is the problem. Using Disk Manager SHRINK the size of the ExFat partition. Then create a new one in NTFS on the drive utilizing the space recovered shrinking the drive. See if Windows Explorer can see that drive or not? May not be able to with the ExFat there, I don't know if this would work or not because of that. Might need to play around with the partitions and move the ExFat to the end of the drive? Even moving the partition could cause data loss, so the best option would be to just backup the partition, delete it and recreate it as NTFS. Then restore the partition.
Hi shayaant,
As what IrvSp suggested, try to use the NTFS file format.
Hi shayaant,
We’d greatly appreciate hearing your feedback letting us know if you need further assistance.
You guys have been great, all the responses were prompt and reasonable. I don't have any options to reformat/backup my current ex-fat system, but I'll get another hdd soon and try this out.
I do wish ex-fat was more easily supported :/
My only problem now is I've noticed streaming/network latency issues with the latest firmware.Where can i get V1.0.5.48_1.1.79 to confirm this?
