Forum Discussion

Aspirant

Jun 03, 2017

Solved

R7000 usb 3.0 doesn't work

Hello, My nighthawk usb 2.0 port works fine with both my "My book external hdds", but fails for both with the usb 3.0 port. I'm on firmware version, V1.0.5.48_1.1.79. Both external drive...

SalAKhan
Jun 22, 2017
It's the latest firmware. I just ran a factory reset and then formatted the drive in NTFS. Seems to work now. Thank you.

shayaant

Aspirant

Jun 13, 2017

exFat, I tried V1.0.8.34_1.2.15, still doesn't work for either usb port.

JamesGL

NETGEAR Employee Retired

Jun 14, 2017

Hi shayaant,

As what IrvSp suggested, try to use the NTFS file format.

JamesGL
NETGEAR Employee Retired
Jun 18, 2017
Hi shayaant,

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.
- shayaant
  Aspirant
  Jun 18, 2017
  You guys have been great, all the responses were prompt and reasonable. I don't have any options to reformat/backup my current ex-fat system, but I'll get another hdd soon and try this out.
  
  I do wish ex-fat was more easily supported :/
  
  My only problem now is I've noticed streaming/network latency issues with the latest firmware.
  
  Where can i get V1.0.5.48_1.1.79 to confirm this?