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Forum Discussion
shayaant
Jun 04, 2017Aspirant
R7000 usb 3.0 doesn't work
Hello, My nighthawk usb 2.0 port works fine with both my "My book external hdds", but fails for both with the usb 3.0 port. I'm on firmware version, V1.0.5.48_1.1.79. Both external drive...
- Jun 23, 2017
It's the latest firmware. I just ran a factory reset and then formatted the drive in NTFS. Seems to work now. Thank you.
JamesGL
Jun 23, 2017Master
Hi Shayaant,
v1.0.5.48 is not an official firmware. Below are the firmwares you can try.
https://www.netgear.com/support/product/R7000#download
Hi SalAKhan,
What is the firmware version of your router? Make sure to update it. Reset and reconfigure.
SalAKhan
Jun 23, 2017Aspirant
It's the latest firmware. I just ran a factory reset and then formatted the drive in NTFS. Seems to work now. Thank you.
- wingsandleavesJul 08, 2017Aspirant
I have tried the same with not luck (July 2017)
Firmware version: V1.0.9.6_1.2.19
I just installed the latest firmware and reset to factory defults and the problem persists.
I have a perfect connection to my MY BOOK DUO via the USB 2.0 port however when I connect to the R7000's USB 3.0 port it will not work with the HD formatted as NTFS.
This was the selling point for this router and I really hope that Netgear can give us a good fix.
- IrvSpJul 08, 2017Master
wingsandleaves wrote:I have tried the same with not luck (July 2017)
Firmware version: V1.0.9.6_1.2.19
I just installed the latest firmware and reset to factory defults and the problem persists.
I have a perfect connection to my MY BOOK DUO via the USB 2.0 port however when I connect to the R7000's USB 3.0 port it will not work with the HD formatted as NTFS.
This was the selling point for this router and I really hope that Netgear can give us a good fix.
Question? Do you KNOW if the USB 3.0 port works at all? Have you plugged another drive or flash/thumb drive into the 3.0 port and checked?
What method are you using to verify 'it works in USB 2.0'?
- wingsandleavesJul 08, 2017Aspirant
The drive connects to my network and the router can see and control it via USB 2.O but not 3.0.