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Forum Discussion
R7000P drops internet in 5Ghz Mode - No response on Ticket Case #43907418
I'm posting here for support as my offical ticket Case #43907418 is not getting any response on support even after detailed troubleshooting on call with agent. THE ISSUE: R7000P - 5GHZ mode inter...
which firmware version are you on?
What modem/gateway do you have?
what have you tried doing to fix the issue?
which firmware version are you on?
- 1.3.2.126
What modem/gateway do you have?
- Direct ethernet cable with PPPoE with login details entered into router config
what have you tried doing to fix the issue?
- Factory reset 4 times did not fix it. I have gone through the trouble of installing the latest firmware (1.3.2.126) and the issue still persists.
- 1.3.2.126
What modem/gateway do you have?
- Direct ethernet cable with PPPoE with login details entered into router config
what have you tried doing to fix the issue?
- Factory reset 4 times did not fix it. I have gone through the trouble of installing the latest firmware (1.3.2.126) and the issue still persists.
Try installing version 1.3.0.20 of the firmware over a hardwired connection, do a factory reset, a clean install (not from a backup), and then after reinstalling, disable auto updates. The newer versions got the netgear armor "upgrade". Maybe yours is one that doesnt play nicely with the armor firmware.