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Forum Discussion
Chele
Jan 09, 2017Follower
R7100
When I connect my IPhone 6s it shows my router/internet. I click it, a check mark is next to the NetGear name but underneath it says in orange, No Internet connection. I have contacted my phone provider, internet provider both and the problem is not there. I have don't hard resets on both router and iPhones. My husbands android connects fine, my PlayStation network connects, and my pc all connect with no problem. What am I doing wrong?
Hi Chele,
If other devices are working fine then the problem might be with your iPhone. Try connecting it on a different network, if still the same, contact Apple.
2 Replies
- JamesGLNETGEAR Employee Retired
Hi Chele,
If other devices are working fine then the problem might be with your iPhone. Try connecting it on a different network, if still the same, contact Apple.
- JamesGLNETGEAR Employee Retired
Hi Chele,
We’d greatly appreciate hearing your feedback letting us know if the information we’ve provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The Netgear community looks forward to hearing from you and being a helpful resource in the future!