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Forum Discussion
Solved
R7300 DST, QOS, Automatically update performance optimization database fails
Is there a setting that I need to change to get the QOS database update to work? When I click "Update Now" to check for new data it returns "Attempting to connect to Netgear Server. Please Wait..."...
We're seeing the same thing with an R7300 we're installing for a client.
And please don't say call Geek Sqaud. This is a Netgear issue
Second that...third that.. and so forth that!
Geek Squad's help is completely useless. They told me the same: It's a Netgear part and they more-or-less only replace broken items. And to be honest, for the price (I bought it a year ago to a year ago's price) that I paid I expected more support. Needless to say that I waited around 30 minutes at Netgear's line to be told that they would not even talk with me about the 7300 and I should contact BestBuy ... and the rest is history ... In the beginning, the store clerk did not even know, neither believe that the GS was a support -nay, THE ONLY-) support option for us buyers. And since I had no Best Buy bill-of- sales (I had not bought he device @ BB) he might maybe, possibly, kindly, take the device and check it for 99$, but needed to ask for a manager first!
