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Forum Discussion

DrXtreme's avatar
DrXtreme
Tutor
Dec 11, 2016
Solved

R7300 DST, QOS, Automatically update performance optimization database fails

Is there a setting that I need to change to get the QOS database update to work? When I click "Update Now" to check for new data it returns  "Attempting to connect to Netgear Server. Please Wait..."...
Database could not be downloaded from the NETGEAR server
Installation
QOS Performance Database Update
Troubleshooting
  • ElaineM's avatar
    ElaineM
    Mar 30, 2017

    The latest firmware 1.0.0.52 should fix it.

DrXtreme's avatar
DrXtreme
Tutor
Dec 14, 2016

R7300 DST with latest firmware

ElaineM's avatar
ElaineM
NETGEAR Employee Retired
Dec 19, 2016

Hello All,

 

Please update your firmware to version 1.0.0.46. 

  • Waldosr's avatar
    Waldosr
    Initiate
    Dec 19, 2016

    Updated firmware and I am still having the same issue.  Geek squad tried everything from reconfiguring my modem and changing a lot of settings on the router.  No luck.

    • ElaineM's avatar
      ElaineM
      NETGEAR Employee Retired
      Dec 19, 2016

      Waldosr Did you try to factory reset? One community user confirmed that fw version 1.0.0.46 fixed the problem. 

      • strubinsky's avatar
        strubinsky
        Guide
        Dec 19, 2016

        ElaineM: I did and had even reloaded the firmware. I was already at the latest version but the 7300 started to become very unstable which motivated me to reload the firmware to be sure that no bit of the firmware had gone sour.