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Forum Discussion
DrXtreme
Dec 11, 2016Tutor
R7300 DST, QOS, Automatically update performance optimization database fails
Is there a setting that I need to change to get the QOS database update to work? When I click "Update Now" to check for new data it returns "Attempting to connect to Netgear Server. Please Wait..."...
strubinsky
Jan 11, 2017Guide
I am waiting for ElaineM. She has a beta version - I think - that fixes the problem.
What surprises me is that this product appeared the first time around a year ago. I know for a fact, that the update did not work and assumed that there was none since the update function failed back then while it now tells you what version you could have but -naa-na-na-na-naaa-naaa- will not get. You can watch, but not download.
I would have hoped that this problem -which seems common for the r7300dst- would have been fixed after 1 year. But it is not. This router seems to be treated like the red-haired orphan since you won't even get any kind of support through the normal channels but only through the GeekSquad who is too geeky to even know that they are supposed to support this router. I found that out via phone and in person.
I wished it would receive some TLC from the Netgear geeks! Its OS can also not be replaced with the DD-WRT as opposed to many others of this family and I have the feeling that the hardware can support way more than it does momentarily.
ElaineM
Jan 11, 2017NETGEAR Employee Retired
strubinsky Did you receive the beta yet?
- strubinskyJan 11, 2017Guide
The link from dec must have expired. I received a 404
- ElaineMJan 11, 2017NETGEAR Employee Retired
strubinsky Just sent you another link.