NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

DrXtreme's avatar
DrXtreme
Tutor
Dec 11, 2016
Solved

R7300 DST, QOS, Automatically update performance optimization database fails

Is there a setting that I need to change to get the QOS database update to work? When I click "Update Now" to check for new data it returns  "Attempting to connect to Netgear Server. Please Wait..."...
Database could not be downloaded from the NETGEAR server
Installation
QOS Performance Database Update
Troubleshooting
  • ElaineM's avatar
    ElaineM
    Mar 30, 2017

    The latest firmware 1.0.0.52 should fix it.

ElaineM's avatar
ElaineM
NETGEAR Employee Retired
Jan 16, 2017

jphall69 Kindly check your inbox. 

Straybullet18's avatar
Straybullet18
Aspirant
Jan 17, 2017

Also having this issue.

  • ElaineM's avatar
    ElaineM
    NETGEAR Employee Retired
    Jan 17, 2017

    Straybullet18 Check your inbox. 

    • NYHAMMER's avatar
      NYHAMMER
      Aspirant
      Jan 19, 2017

      ElaineM

      Can I have the link as well?

       

      Thanks

       

      • ElaineM's avatar
        ElaineM
        NETGEAR Employee Retired
        Jan 20, 2017

        strubinsky The latest FW was not a maintenance release FW but it was just a fix firmware for the security vulnerability issue.

        We will be releasing a new firmware soon that contains the fix for both.